eSIM Activation Guide

Once the purchase process is complete, a QR code and setup instructions will be sent to the email address you provided.
If you're unsure how to set it up, please refer to the guide below.

iPhone
Android

iPhone

1Open [Settings] and tap [Cellular].
2Tap [Add eSIM], then select [Use QR code].
3The camera will activate. You can now choose one of the following options:
  • If displaying the QR code on another device: Scan the QR code displayed on the other device.
  • If using a single device: Tap 4"Open Photos" or 5"Enter details manually."
4Open Photos
"Open Photos" may not be displayed depending on the version of iOS.
  1. Close the Settings app and open the Mail application.
  2. Find the email with your eSIM information and press and hold the QR code to save it as a photo.
  3. Return to Settings and repeat steps 1 - 2. The saved QR code will appear in the "Open Photos" screen. Tap it to start activation, then follow the on-screen instructions.
5Enter Details Manually
  1. Open your email and copy the [SM-DP+ address] and [Activation code].
  2. Paste the details in the settings screen.
  3. Tap [Next] in the upper-right corner to start activation and follow the on-screen instructions.
Note: When copying the [SM-DP+ address], be sure to remove any unnecessary characters like [http://] or trailing slashes (e.g., [http://(SM-DP+address)/]).
iNotes
  • A network connection is required for eSIM setup. Please connect to Wi-Fi or mobile network first before proceeding with the following steps.
  • It may take a few minutes to activate an eSIM; please wait a few moments after scanning the QR code until "Setup Complete" appears on the screen.

Android

1Open [Settings] and tap [Network & internet].
*Note : Settings might vary by manufacturer for Android devices.
Android eSIM Activation step 1
2Open [Add more], then tap [Download a SIM instead].
Android eSIM Activation step 2
3Tap [Next] to open the camera. Choose one of the following options:
  • If you are scanning a QR code: Display or print the QR code on another device, then scan it with the camera. Follow the on-screen instructions to complete the setup.
  • If setting up without a QR code (manual input): Tap [Help] at the bottom left and follow the instructions in steps 4 - 6.
Android eSIM Activation step 3
4Tap [Enter it manually] in the description.
Android eSIM Activation step 4
5Copy the [SM-DP+ ActvCode (for Android)] from the email we sent and paste it into the input field on your smartphone, then tap [Continue].
The image below shows the contents of the email on the left side and the Android screen on the right side.
Android eSIM Activation step 5
6When the following screen appears, tap [Download].
Android eSIM Activation step 6
iNotes
  • A network connection is required for eSIM setup. Please connect to Wi-Fi or mobile network first before proceeding with the following steps.
  • It may take a few minutes to activate an eSIM. Please wait a few moments after scanning the QR code until "Setup Complete" appears on the screen.
  • If you cannot connect to the internet after setting up:
    • If you set up using a QR code: Manually configure the APN information as described in the email.
      APN can be set from [Settings] > [Network & internet] > [Mobile Network] > [Access Point Name].
    • If you set up manually: Turn on roaming.
      Go to [Settings] > [Network and internet], tap the settings icon next to the eSIM you have set up, and turn on the roaming item.
    • If using a Google Pixel device and still unable to connect after setting up eSIM and APN, please go to roaming settings and turn on it.

Any Questions?

Committed to ensuring that you take advantage of every chance.
Please do not hesitate to contact our customer support at any time if you need further assistance.

Inquiry Form

Contact Now
For Corporate Customer

Call Customer Support

050-5527-0564

10:00-13:00, 14:00-17:00 (Mon to Sun)