How to Return the WiFi Device
Simply insert the device into an empty slot in the rental machine, and the return process will be completed automatically.
What is 
AnyFoneJAPAN powered by OKiRACOON is an unmanned rental WiFi machine. You can easily rent and return your pocket wifi with simple procedure. The process can be completed on your smartphone, so there’s no need to stand in line at the counter during busy airport hours.
Features of the WiFi Rental Station
Instant Access Upon Arrival in Japan
Start using the rental service with just a simple procedure.
Multi-carrier connection
Automatically connects to the strongest signal from the three major domestic carriers (docomo, au, SoftBank).
Customizable Plans
Choose a plan that matches your travel itinerary to optimize your data usage without waste.
Built-in Mobile Charging
Charge your smartphone anytime, anywhere during your travels for uninterrupted connectivity.
Three Types of Charging Cables
USB Type-C
Lightning
Micro-USB
Our WiFi rental devices come equipped with three types of charging cables (Type-C, Lightning, Micro-USB), allowing you to charge both Android and iPhone devices. With included cables, you can conveniently charge your smartphone anytime, ensuring you stay connected on the go.
How to Use WiFi Rental Station
-
STEP
01
Scan the QR Code
Scan the QR code on the rental station box using your camera or a QR code scanner app.
-
STEP
02
Register
Enter your information, such as your name and date of birth, to complete the membership registration.
-
STEP
03
Choose a Plan
Select the optimal plan based on your desired data capacity.
-
STEP
04
Enter Credit Card Information and Make Payment
Register your credit card details and pay for the selected plan.
-
STEP
05
Your Rental Begins!
Once the payment is complete, the slot on the rental station box will automatically open. Connect the device to your smartphone, and you can start using the data service.
Choose Your Data Plan!
3GB
¥550～
tax-included / 24 hours
5GB
¥628～
tax-included / 24 hours
10GB
¥654～
tax-included / 24 hours
Wide Range of Data Plans to Suit Your Travel Needs!
1
Days
Days
3
Days
Days
5
Days
Days
7
Days
Days
10
Days
Days
14
Days
Days
21
Days
Days
Optional Additional Charges (example)
- Extra Data (1GB) ¥770
- Late Fee
(1 hour) ¥220 - Extension Fee
(1 hour) ¥110 - Extension Fee
(1 day) ¥660
Locations
Narita Airport Terminal 1 -1F store
SoftBank Global Rental / AnyFone JAPAN
- Business Hour
- 7:00 - 21:00
- Contact
- 0476-33-8531
Right next to central entrance of Arrival Floor, Central Building!
Narita Airport Terminal 2 - 1F Store
SoftBank Global Rental / AnyFone JAPAN
- Business Hour
- 7:00 - 21:00
- Contact
- 080-4586-4680
Right in the middle of the International Arrivals!
Haneda Airport Terminal 3 - 2F store
AnyFone JAPAN
- Business Hour
- 6:00 - 23:00
- Contact
- 03-5708-7039
Right at the International Arrivals Gate. Look for the large Maiko graphic!
Central Japan Airport Terminal 1 - 2F store
SoftBank Global Rental
- Business Hour
- 7:00 - 21:00
- Contact
- 0569-38-9060
Right at the International Arrivals Gate!
Frequently Asked Questions
Q
Can I apply for multiple devices at the same time?Each member is allowed to apply for only one device at a time.
Q
Can I extend the rental period?Yes. Extensions can be made through the member site at ¥110 per hour, ¥660 per day, or ¥1,650 per 3 days.
The maximum extension is 30 days from the start of the rental period. Extensions cannot be made after the due date has passed.
Q
What happens if I cannot return the device within the rental period?A late fee of ¥220 per hour will be charged. If the delay exceeds 24 hours, an additional compensation fee of ¥44,000 (tax included) will be applied.
Q
Can I check my data usage?Yes, you can check your data usage on the member site.
Q
I forgot my password for the member site.Please reset your password by clicking "Forgot your password?" on the member site login page.
Q
Can I purchase additional data?Yes, you can purchase additional data for ¥770 (tax included) per 1GB or ¥1,650 (tax included) per 5GB through the member site.
Q
What do the colors and patterns of the LED lights indicate?◼ Connection Light (Signal LED Indicator)
Off: Power is OFF
Green / Yellow: Network connected
Red: Network disconnected or overdue
◼ Wi-Fi Light
Lights up when the power is on.
Lit: Device is booting up
◼ Battery Capacity Light (Battery LED Indicator)
The light indicates the remaining battery level:
1 Light on: 25% remaining
2 Lights on: 50% remaining
3 Lights on: 75% remaining
4 Lights on: 100% remaining
Q
Can I return the device to a stand at a different location from where I picked it up?Yes, you can return the device to a stand at a different location from where you picked it up.
Q
I tried to return the device, but the stand is full and do not accept returns.Please contact customer support for assistance.
Q
What should I do if the device is lost or damaged?If you lose or damage the device, please contact customer support immediately. In cases where the loss or damage is determined to be the customer's responsibility, a compensation fee of ¥44,000 (tax included) may apply.
Q
How do I charge the router?The router can be charged using the USB Type-C port located on the side of the device. Please note that a charging cable is not included, so we kindly ask that you bring your own.