Airport Stores

Category Rental Prepaid SIM
Pre-booking Walk In Return WiFi Station Purchase
New Chitose Airport International Terminal 2F Vending Machine × × × ×
(24 Hours)
Narita Airport Terminal 1 - 1F Store
(24 Hours)

(24 Hours)

(24 Hours)
Terminal 2 - 1F Store
(24 Hours)

(24 Hours)

(24 Hours)
Haneda Airport Terminal 1 - B1F Vending Machine × × × ×
(24 Hours)
Terminal 3 - 2F Store
(24 Hours)

(24 Hours)

(24 Hours)
Chubu Centrair Airport Terminal 1 - 2F Store
(24 Hours)

(24 Hours)

(24 Hours)
Terminal 1 - 2F Vending Machine × × × ×
(24 Hours)
Terminal 2 - 1F Vending Machine × × × ×
(24 Hours)

New Chitose Airport

International Terminal 2F
Vending Machine Rental Prepaid
  • 24 Hours
    SIM
    Purchase

 

Narita Airport

Terminal 1 - 1F
Store Rental Prepaid
  • Pre
    Booking
  • Walk
    In
  • 24 Hours
    Return
  • 24 Hours
    WiFi
    Station
  • 24 Hours
    SIM
    Purchase
Terminal 2 - 1F
Store Rental Prepaid
  • Pre
    Booking
  • Walk
    In
  • 24 Hours
    Return
  • 24 Hours
    WiFi Station
  • 24 Hours
    SIM
    Purchase

 

Haneda Airport

Terminal 1 - B1F
Vending Machine Rental Prepaid
  • 24 Hours
    SIM
    Purchase
Terminal 3 - 2F
Store Rental Prepaid
  • Pre
    Booking
  • Walk
    In
  • 24 Hours
    Return
  • 24 Hours
    WiFi Station
  • 24 Hours
    SIM
    Purchase

 

Chubu Centrair Airport

Terminal 1 - 2F
Store Rental Prepaid
  • Pre
    Booking
  • Walk
    In
  • 24 Hours
    Return
  • 24 Hours
    WiFi Station
  • 24 Hours
    SIM
    Purchase
Terminal 1 - 2F
Vending Machine Rental Prepaid
  • 24 Hours
    SIM
    Purchase
Terminal 2 - 1F
Vending Machine Rental Prepaid
  • 24 Hours
    SIM
    Purchase
  • Rental Counter

    • Reservation Pickup
    • Walk-in Rental
    • Return Reception*24/7 Return BOX also available!
    • Device Setup
  • Retail Counter

    • Prepaid SIM* Available at airport stores and vending machines!
    • Chargers
    • Smartphone accessories
  • eSIM Sales & WiFi Rental
    Self-Service Kiosk

    eSIM Sales & WiFi Rental Self-Service Kiosk

    Get your eSIM, rent WiFi, and charge your devices, Anytime, 24/7.

  • 24/7 Return Box

    24/7 Return Box

    Easily return rental items anytime. Simply drop them into the box to complete your return.

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Frequently Asked Questions

Can I return the item at a different store than where I picked it up?

Yes, you can return it at any store.
In addition to the pick-up method, we also offer a return method that suits your convenience.
For details, please see the rental procedure.

Can I pick up and purchase 24 hours a day?

No. Pickup and purchase services are only available during business hours.
Meanwhile, eSIM kiosks and WiFi Router Rental Stations machines are open 24 hours.
For details, please check the opening hours of each counter.

Is it possible to check if the store has a specific item in stock?

Yes. To check the availability of an item, please contact our customer support .
We will assist you in confirming the stock status of the desired item.

See Other Rental Pick Up & Return Method

You can choose to pick up and return your rental item(s) at the airport counter, via courier delivery, or at our Tokyo office, depending on what’s most convenient for you. Select the option that best suits your style.

Any Questions?

Committed to ensuring that you take advantage of every chance.
Please do not hesitate to contact our customer support at any time if you need further assistance.

Call Customer Support

050-5527-0564

10:00-13:00, 14:00-17:00 (Mon to Sun)