List of Locations (Airport Stores & Vending Machines)

Category Rental Prepaid SIM
Pre-booking Walk In Return WiFi Station Purchase
New Chitose Airport International Terminal 2F Vending Machine × × × ×
(24 Hours)
Narita Airport Terminal 1 - 1F Store
(24 Hours)

(24 Hours)

(24 Hours)
Terminal 2 - 1F Store
(24 Hours)

(24 Hours)

(24 Hours)
Haneda Airport Terminal 1 - B1F
(Coming soon)
Vending Machine × × × ×
(24 Hours)
Terminal 3 - 2F Store
(24 Hours)

(24 Hours)

(24 Hours)
Chubu Centrair Airport Terminal 1 - 2F Store
(24 Hours)

(24 Hours)

(24 Hours)
Terminal 1 - 2F Vending Machine × × × ×
(24 Hours)
Terminal 2 - 1F Vending Machine × × × ×
(24 Hours)

24/7 Return Boxes Available

No need to rush or worry about returning your devices before closing time – simply drop them off at your convenience.

Frequently Asked Questions

Can I return the item at a different store than where I picked it up?

Yes, you can return it at any store.
In addition to the pick-up method, we also offer a return method that suits your convenience.
For details, please see the rental procedure.

Can I pick up and purchase 24 hours a day?

No. Pickup and purchase services are only available during business hours.
Meanwhile, eSIM kiosks and WiFi Router Rental Stations machines are open 24 hours.
For details, please check the opening hours of each counter.

Is it possible to check if the store has a specific item in stock?

Yes. To check the availability of an item, please contact our customer support .
We will assist you in confirming the stock status of the desired item.

  • Rental

    • Advance Reservation Pickup
    • Same-Day Application
    • Return *24/7 Return boxes available!
    • Device / SIM Set up
  • Retail

    • Prepaid SIM cards / eSIM*Available at airport stores and vending machines!
    • Chargers
    • Smartphone accessories *We also have exclusive accessories available only at our stores!

See Other Rental Pick Up & Return Method

You can choose to pick up and return your rental item(s) at the airport counter, via courier delivery, or at our Tokyo office, depending on what’s most convenient for you. Select the option that best suits your style.

Any Questions?

Committed to ensuring that you take advantage of every chance.
Please do not hesitate to contact our customer support at any time if you need further assistance.

Call Customer Support

050-5527-0564

10:00-13:00, 14:00-17:00 (Mon to Sun)