Airport Stores
| Category | Rental | Prepaid SIM | |||||
|---|---|---|---|---|---|---|---|
| Pre-booking | Walk In | Return | WiFi Station | Purchase | |||
| New Chitose Airport | International Terminal 2F | Vending Machine | × | × | × | × | 〇 (24 Hours) |
| Narita Airport | Terminal 1 - 1F | Store | 〇 | 〇 | 〇 (24 Hours) |
〇 (24 Hours) |
〇 (24 Hours) |
| Terminal 2 - 1F | Store | 〇 | 〇 | 〇 (24 Hours) |
〇 (24 Hours) |
〇 (24 Hours) |
|
| Haneda Airport | Terminal 1 - B1F | Vending Machine | × | × | × | × | 〇 (24 Hours) |
| Terminal 3 - 2F | Store | 〇 | 〇 | 〇 (24 Hours) |
〇 (24 Hours) |
〇 (24 Hours) |
|
| Chubu Centrair Airport | Terminal 1 - 2F | Store | 〇 | 〇 | 〇 (24 Hours) |
〇 (24 Hours) |
〇 (24 Hours) |
| Terminal 1 - 2F | Vending Machine | × | × | × | × | 〇 (24 Hours) |
|
| Terminal 2 - 1F | Vending Machine | × | × | × | × | 〇 (24 Hours) |
|
New Chitose Airport
| International Terminal 2F | ||
|---|---|---|
| Vending Machine | Rental | Prepaid |
|
||
Narita Airport
| Terminal 1 - 1F | ||
|---|---|---|
| Store | Rental | Prepaid |
|
|
|
| Terminal 2 - 1F | ||
| Store | Rental | Prepaid |
|
|
|
Haneda Airport
| Terminal 1 - B1F | ||
|---|---|---|
| Vending Machine | Rental | Prepaid |
|
||
| Terminal 3 - 2F | ||
| Store | Rental | Prepaid |
|
|
|
Chubu Centrair Airport
| Terminal 1 - 2F | ||
|---|---|---|
| Store | Rental | Prepaid |
|
|
|
| Terminal 1 - 2F | ||
| Vending Machine | Rental | Prepaid |
|
||
| Terminal 2 - 1F | ||
| Vending Machine | Rental | Prepaid |
|
||
Available Services
-
Rental Counter
- Reservation Pickup
- Walk-in Rental
- Return Reception*24/7 Return BOX also available!
- Device Setup
-
Retail Counter
- Prepaid SIM* Available at airport stores and vending machines!
- Chargers
- Smartphone accessories
-
eSIM Sales & WiFi Rental
Self-Service Kiosk -
24/7 Return Box
Easily return rental items anytime. Simply drop them into the box to complete your return.
Narita Airport
-
Terminal 1 - 1F store
SoftBank Global Rental / AnyFone JAPAN
Pick up / Return
24/7 Return Box
Japan Prepaid SIM
Overseas Prepaid eSIM
Business Hours: 7:00 - 21:00
TEL: 0476-33-8531Right next to central entrance of Arrival Floor, Central Building!
-
Terminal 2 - 1F store
SoftBank Global Rental / AnyFone JAPAN
Pick up / Return
24/7 Return Box
Japan Prepaid SIM
Overseas Prepaid eSIM
Business Hours: 7:00 - 21:00
TEL: 080-4586-4680Right in between the International A/B Arrivals!
Haneda Airport
-
Terminal 3 - 2F store
AnyFone JAPAN
Pick up / Return
24/7 Return Box
Japan Prepaid SIM
Overseas Prepaid eSIM
Business Hours: 6:00 - 23:00
TEL: 03-5708-7039Right at the International Arrivals Gate. Look for the large Maiko graphic!
-
Terminal 1 - B1F
Prepaid SIM Vending Machine
Japan Prepaid SIM
Business Hours: 24 hours
Cash, credit card, QR code and IC card payments are supported!
Chubu Centrair Airport
-
Terminal 1 - 2F store
Softbank Global Rental
Pick up / Return
24/7 Return Box
Japan Prepaid SIM
Overseas Prepaid eSIM
Business Hours: 7:30 - 21:00
TEL: 080-4585-7519Right at the International Arrivals Gate!
There is a prepaid SIM vending machine right in front of the arrival gate! -
Terminal 1 - 2F
Prepaid SIM Vending Machine
Japan Prepaid SIM
Business Hours: 24 hours
Right in front of the international arrival gate!
Cash, credit card and IC card payments are supported! -
Terminal 2 - 1F
Prepaid SIM Vending Machine
Japan Prepaid SIM
Business Hours: 24 hours
Right near Information on the Arrivals lobby!
Cash, credit card and IC card payments are supported!
New Chitose Airport
-
International Terminal 2F
Prepaid SIM Vending Machine
Japan Prepaid SIM
Business Hours: 24 hours
Right in front of the Arrivals Gate!
Cash, credit card, QR code and IC card payments are supported! -
International Terminal 3F / Domestic Terminal 1F
eSIM Kiosk / WiFi Router Rental Station
Japan WIFI
Japan Prepaid SIM
Business Hours: 24 hours
24/7 eSIM kiosk and WiFi router rental machine. Enjoy data communication in Japan with simple procedures from your smartphone.
Frequently Asked Questions
Can I return the item at a different store than where I picked it up?
Yes, you can return it at any store.
In addition to the pick-up method, we also offer a return method that suits your convenience.
For details, please see the rental procedure.
Can I pick up and purchase 24 hours a day?
No. Pickup and purchase services are only available during business hours.
Meanwhile, eSIM kiosks and WiFi Router Rental Stations machines are open 24 hours.
For details, please check the opening hours of each counter.
Is it possible to check if the store has a specific item in stock?
Yes. To check the availability of an item, please contact our customer support .
We will assist you in confirming the stock status of the desired item.
See Other Rental Pick Up & Return Method
You can choose to pick up and return your rental item(s) at the airport counter, via courier delivery, or at our Tokyo office, depending on what’s most convenient for you. Select the option that best suits your style.
Any Questions?
Committed to ensuring that you take advantage of every chance.
Please do not hesitate to contact our customer support at any time if you need further assistance.
Inquiry Form
Call Customer Support
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