eSIM Activation Guide

Once the purchase process is complete, a QR code and setup instructions will be sent to the email address you provided.
If you're unsure how to set it up, please refer to the guide below.

iPhone
Android

iPhone

▼ iOS 17.4 and Later

1Open the email with your eSIM information, long-press and hold the displayed QR code. Then tap [Add eSIM].
iOS 17.4 and Later Step 1
2When prompted to share your device EID number, tap [Allow].You will proceed to the Activate eSIM screen, follow the on-screen instructions to complete the setup.
iOS 17.4 and Later Step 2

※ In some email apps, pressing and holding the QR code may not work, or the [Add eSIM] option may not appear.
If that happens, please use one of the methods in “Method B to D” below, or use the default iPhone Mail app.

 

▼ iOS 17.3 and Earlier

1Open [Settings] and tap [Cellular].
iOS 17.3 and Earlier Step1
2Tap [Add eSIM], then select [Use QR code].
iOS 17.3 and Earlier Step2
3The camera will be activated. You can now choose one of the following options:
  • Method B： Scan from "Open Photos"
  • Method C： Enter Details Manually
  • Method D： Scan from Another Device
iOS 17.3 and Earlier Step3
＜Method B：Scan from "Open Photos"＞
※ "Open Photos" may not be displayed depending on the version of iOS.
  1. Return to the email and long-press the QR code to save it to your photos.
  2. On the [Add eSIM] screen, select ["Open Photos"]
  3. Tap the saved QR code image to start the activation. Follow the on-screen instructions to complete the setup.
iOS 17.3 and Earlier Method B: Scan from Open Photos
＜Method C：Enter Details Manually＞
  1. On the [Add eSIM] screen, select ["Enter Details Manually"]
  2. Enter the [SM-DP+ Address] and [Activation Code] provided in the email.
  3. Tap [Next] at the top right to start the activation. Follow the on-screen instructions to complete the setup.
Note: When copying the [SM-DP+ address], be sure to remove any unnecessary characters like [http://] or trailing slashes (e.g., [http://(SM-DP+address)/]).
iOS 17.3 and Earlier Method C: Enter Details Manually
＜Method D：Scan from Another Device＞
  1. Display the QR code on another device or print it out.
  2. Use the camera on the [Add eSIM] screen to scan the QR code. Activation will begin automatically. Follow the on-screen instructions to complete the setup.
iImportant Notes
  • A network connection is required for eSIM setup. Please connect to Wi-Fi or mobile network first before proceeding with the following steps.
  • Activation may take a few minutes. After scanning the QR code, please wait until the “Setup Complete” message appears on the screen.

Android

1Open [Settings] and tap [Network & internet].
*Note : Settings might vary by manufacturer for Android devices.
Android eSIM Activation step 1
2Open [Add more], then tap [Download a SIM instead].
Android eSIM Activation step 2
3Tap [Next] to open the camera. Choose one of the following options:
  • If you are scanning a QR code: Display or print the QR code on another device, then scan it with the camera. Follow the on-screen instructions to complete the setup.
  • If setting up without a QR code (manual input): Tap [Help] at the bottom left and follow the instructions in steps 4 - 6.
Android eSIM Activation step 3
4Tap [Enter it manually] in the description.
Android eSIM Activation step 4
5Copy the [SM-DP+ ActvCode (for Android)] from the email we sent and paste it into the input field on your smartphone, then tap [Continue].
The image below shows the contents of the email on the left side and the Android screen on the right side.
Android eSIM Activation step 5
6When the following screen appears, tap [Download].
Android eSIM Activation step 6
iNotes
  • A network connection is required for eSIM setup. Please connect to Wi-Fi or mobile network first before proceeding with the following steps.
  • It may take a few minutes to activate an eSIM. Please wait a few moments after scanning the QR code until "Setup Complete" appears on the screen.
  • If you cannot connect to the internet after setting up:
    • If you set up using a QR code: Manually configure the APN information as described in the email.
      APN can be set from [Settings] > [Network & internet] > [Mobile Network] > [Access Point Name].
    • If you set up manually: Turn on roaming.
      Go to [Settings] > [Network and internet], tap the settings icon next to the eSIM you have set up, and turn on the roaming item.
    • If using a Google Pixel device and still unable to connect after setting up eSIM and APN, please go to roaming settings and turn on it.

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